Industry service
Recall and reminder automation for dental practices
Fill the book from patients you already have: automatic recalls, confirmations and reminders on the channels patients use, with no-shows and gaps tracked.
VAULT 33|27 · Updated 12 November 2026 · 1 min read
Your cheapest new appointment is an existing patient
Recall appointments and returning patients cost far less to win than new ones, yet many practices run recalls by hand, when someone has time. Gaps appear, no-shows go unfilled, and patients drift to whichever practice reminds them first.
What we automate
| Workflow | What happens |
|---|---|
| Confirmations | Sent the moment an appointment is booked, with date, time, address and how to change it |
| Reminders | Sent before the appointment on the patient's preferred channel, with a one-tap confirm or reschedule |
| Recalls | Patients due for a check-up or hygiene visit are invited automatically, with follow-ups if they do not book |
| Gap filling | When a slot opens, patients who asked for an earlier appointment are offered it first |
| Reviews | After a visit, patients are invited to leave an honest review, within your regulator's rules |
Connected to your practice system
We connect to your practice management software where it allows, so reminders and recalls use live appointment data. Where there is no integration, we start with scheduled exports. Patients can always opt out of messages.
What you see
No-show rate, recall response rate, gaps filled and returning-patient revenue, on one dashboard, updated automatically.
Next step
Book a free audit. We will review how recalls, reminders and gaps are handled today and show what automation would change.
Open your vault.
A free systems audit: where enquiries leak, what each channel is worth and exactly what we would build.
Book your free audit