Solution
Reviews and reputation on autopilot
Ask every happy client for a review at the right moment, respond to every review, and build the reputation that wins local search, honestly and within the rules.
VAULT 33|27 · Updated 12 November 2026 · 1 min read
The problem
Happy clients rarely leave reviews unless asked, while unhappy ones often do without being asked. The result is a review profile that underrepresents the quality of your work. Reviews matter to buyers and Google lists review count and score among the signals of a business's prominence in local results.
What changes
| Before | After |
|---|---|
| Reviews asked for occasionally, if at all | Every completed job triggers a review request |
| Wrong moment, wrong channel | Sent when the client is happiest, on the channel they use |
| Reviews left unanswered | Every review answered, with drafts prepared for your approval |
| Problems discovered in public | Private feedback channel so issues can be fixed quickly |
The rules we follow
- Ask everyone, not only happy clients. Google's policies prohibit selectively asking only satisfied customers for reviews, so our system asks every client.
- No incentives for reviews where platform rules or law forbid them.
- No fake reviews, ever. Fake and misleading reviews are restricted by consumer law in the UK and the US, and by platform policies everywhere.
What we combine
- Workflow automation to send the request at the right moment.
- WhatsApp, Viber, text or email for the request itself.
- Local SEO to turn a stronger profile into more visibility.
Next step
The free audit compares your reviews with your main local competitors and shows where you stand.
Sources
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