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Updates from 2025

Dated, sourced briefings on the laws, search rules and platform changes of 2025 that affect websites, AI and automation.

Update

WhatsApp Business Platform moved to per-message pricing

Since 1 July 2025, Meta charges WhatsApp Business Platform messages per template message rather than per 24-hour conversation. Replies within the customer service window remain free.

Update

European Accessibility Act: accessibility rules now apply

Since 28 June 2025, many consumer-facing digital products and services sold in the EU, including e-commerce and online booking, must meet accessibility requirements.